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Supporting Families

If you would like help from our services please contact:


Epsom Family Centre: To talk through the type of help the family would like.

  • 1:1 Outreach Support - information regarding how this type of support can help.
  • If the family would benefit from group sessions (e.g. Parenting Workshops, Baby & Toddler Groups, etc.) Please contact Epsom Family Centre first to discuss the type of support the family would like. Find our Family Centre Introduction Form at the bottom of this page.

Monday-Friday 8:30am-4:30pm.

Phone: 01372 749834 




Alternatively, you can contact The Children's Single Point of Access (C-SPA) directly

The Children's Single Point of Access (C-SPA)

Monday-Friday 9:00am-5:00pm

Phone: 0300 470 9100 

Out of hours phone: 01483 517898 (to speak to the emergency duty team)



What is The Children's Single Point of Access (C-SPA)?

If you are concerned about the safety of a child or young person you can contact the Surrey's Single Point of Access (C-SPA). The C-SPA is a term used to describe the front opening to Surrey County Councils services for children. 

The C-SPA provides parents, carers, family members and practitioners, who are residents or who are working with children in Surrey, with direct information, advice, support and guidance about where and how find the appropriate support for children and families. 


Who can contact the C-Spa?

Any resident or professional of Surrey can contact the C-SPA.

It is everyone's responsibility to safeguard children, and therefore everyone has a responsibility to ensure children are safe within the home environment. 


What happens next?

The Children's Request for Support Team may offer advice and information or will request for support for the family. The Early Help Hub Team will then use the information provided and access the appropriate service for the family - e.g. Family Information, Family Centres, Targeted Youth Services, Family Support Programme etc.


If you are concerned about a child's safety you can call the C-SPA.